Template:E-Paper FAQ

1、Working requirements of e-Paper?|

【Working】Temperature: 0~50°C; Humidity: 35%~65%RH
【Storage】Temperature: ≤30°C; Humidity: ≤55%RH; Max storage time: 6 months
【Transport】Temperature: -25~70°C; Max transport time: 10 days
【Unpack】Temperature: 20°C±5°C; Humidity: 50%RH±5%RH; Max storage time: Should be assembled in 72h

2、 What do you need to note about e-Paper refreshing

Refresh mode
- Full refresh: e-Paper flicker when full refreshing to remove ghost image for best display.
- Partial refresh: It doesn't flicker if you use partial refresh (only some of the two-color e-paper support partial refresh). Note that you cannot use Partial refresh all the time, you should full refresh e-paper regularly, otherwise, ghost problem will get worse even damage
Refresh rate
- When using, you should set the update interval at least 180s. (except Partial supportable types)
- Please set the e-Paper to sleep mode or power off it directly, otherwise, the e-Paper is damaged because of working in high voltage for a long time.
- You need to update the content of three-color e-Paper at least one time every 24h to avoid the burn-in problem.
Working place
- We recommend you to use the e-Paper indoor. If you need to set the e-paper outdoor, Please place the e-paper in shadow and protect it from UV. When you designed you e-paper product, you should take care about the working situation like temperature, humidity, etc.

3、Why the e-Paper display a black frame？

You can configure Border Waveform Control register or VCOM AND DATA INTERVAL SETTING register to change the frame.

4、Could the e-Paper work again after sleeping？

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